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FAQ's
on umbrella hire
How does umbrella
hire work?
It’s easy!
Step 1: Choose your umbrellas and quantities,
send an
enquiry
with your needs and date of event
and we will confirm the availability of our umbrellas.
Step 2:
Confirm your order with us. Credit cards, paypal, cheque and bank
transfer all accepted. For orders over 25 umbrellas, you can
place a 25% deposit, guaranteeing the availability of your
umbrellas.
Step 3:
On the agreed date of your hire, come to pick up your umbrellas.
Alternatively, they will arrive via your preferred method of
delivery.
Step 4: After
using the umbrellas, let them dry (if necessary) and fold them back
into the box they came in. Pack them up according to the
instructions and return them via your preferred method.
How long is the
umbrella hire?
Your umbrellas will be
available on or before the Thursday of the weekend of your hire and must be
returned to us on the Monday of your hire – 5 days in total.
For example, if your
umbrella hire is for Saturday, June 9th, your umbrellas
are available for pick up anytime from Thursday June 7th
and you must have them back to us by Monday June 11th.
(courier return time excepted)
Are the umbrellas
good quality?
Yes! Our umbrellas are
kept in the highest quality condition. We guarantee your
satisfaction and if you are not happy, let us know within 24 hours
of receiving the umbrellas and we will provide you with your money
back and replacement umbrellas where possible.
Can I BUY umbrellas
from hire-an-umbrella.com.au?
Yes! All
umbrellas for sale are new and have not been hired.
Check our
umbrellas page for more
details.
Are other umbrella
hire packages available?
Contact us
with the
umbrellas you would like to hire and we will organize a package for
you!
Do you hire outside
of Sydney, Melbourne or Brisbane?
We do! Just check
the added courier costs on the delivery
page...
read about
real brides
who used umbrella hire on
our facebook page
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